Elevating a retail brand through a unified customer experience
- CVS PHARMACY®
When health and wellness company CVS® wanted to boost their retail brand by providing shoppers with a seamless shopping experience both in store and online, we met them with dynamic ways to better connect customers to their offerings and increase sales.
- brand strategy
- visual design
- copywriting
- experiential design
- video + animation
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CVS looked to us to put our strategy, messaging and design expertise into practice in their new stores and online experiences
- Less about our best practices
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Using our templated system as the foundation, we established cohesive guidance throughout the total customer experience
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Our body of work leveled up the customer experience, creating cohesion and meeting customers at every moment in store and online
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